Pearls of Art 2021 Virtual Gala Viewing, Bidding & Donations

HOW DO I BID WITH QTEGO?
FREQUENTLY ASKED QUESTIONS
Click Each Question to View Details
Q - HOW DO I VIEW THE EVENT?
Option 1.  Watch LiveStream through Qtego
​​Guests must be registered to view the event through Qtego.
  • Click on the Qtego link below to register.  
  • ​ qtego.net/qlink/pearlfincher 
  • You will receive a text and a PIN number to login.
  • See below for viewing event after 8:45 p.m.*
Option 2.  View on YouTube
  • Access YouTube on your phone, tablet, computer or smart TV.
  • In YouTube, search for "Pearl Fincher Gala 2021"
Please NOTE: 
  • After 8:45 p.m. event available for viewing on YouTube.*
  • After 8:45 p.m. Guests may visit www.pearlmfa.org and click VIEW GALA 2021 button on the homepage to view.*​
Q - Can I watch this on my TV?
Viewing through YouTube on your Smart TV:
  • Guests who have a Smart TV can watch the event on YouTube using the App downloaded to your television.
  • Open the YouTube App on your set and search for "Pearl Fincher Gala 2021"​

​Viewing through Qtego on your TV:
  • Below is the link to a tutorial video on how to mirror the event from your laptop to your smart TV. 
  • The most reliable way to view on television is with an HDMI connector cord from a laptop to your TV.
https://www.youtube.com/watch?v=s532CgZNrMg
  • There are other ways to view with various APPs, but it is different with every brand of TV.
  • The HDMI Connector cable, we are told, is the most reliable way to view broadcast through Qtego on television.
Q - WHAT EQUIPMENT DO I NEED?
All Bidding is online using any electronic mobile device, telephone, iPad, laptop computer or desktop computer.
Q - HOW DO I REGISTER FOR MOBILE BIDDING?
Click on the Q-link provided. ​
  • Once you are on the registration site, 
  • Click the REGISTER FOR EVENT button and enter your information. 
  • Be sure to enter the MOBILE phone number from which you will be bidding on this registration page. 
  • Click SUBMIT REGISTRATION when done and you will receive your registration text messages directly from our online auction company — Qtego.
  • Click your personal link in the second text message and you are ready to start bidding!
​Q - HOW DO I BID ON AN ITEM?
A – Using the QSite, click on the ITEM PICTURE on which you wish to bid, and then click the SUBMIT BID button. 
  • If texting, text the item number followed by the bid amount, 
  • You will then receive a confirmation text from Qtego. 
Q - HOW TO ENTER THE PIN AND WHERE TO FIND IT.
  • A – Once you have registered for the auction you will receive a text message from Qtego. The text message will include your personal link to the Auction.
  • Your PIN is the last 4 characters of the URL that you see in the text message. 
  •  You will receive the following message on your phone or device: 
  •  "(Your Name), welcome to the Pearls of Art auction! Send STOP to stop, HELP to help. Msg and data rates may apply." 
  • "To view current bid on an item or see how to bid, reply to this msg with the 3 digit item number of interest and SEND or 
  • Click the link qtego.net/?i=XXXX"
In the above example, the PIN would be XXXX and you can use this PIN to bid from your tablet or computer.
Q - HOW DOES MAX OR AUTOMATIC BIDDING WORK?
Q - HOW DOES MAX OR AUTOMATIC BIDDING WORK? 
  • A – When you place a max bid, you ENTER the maximum amount you're willing to pay for the item. Other bidders will not know your maximum bid. Qtego will place bids on your behalf starting at the next bid increment for the item's current high bid. Your max bid will increase the current high bid only by the bid increment amount, up to your maximum amount.
  • If another bidder places the same maximum bid as you, the person who placed their maximum bid FIRST will be the high bidder. If another bidder outbids your maximum bid by the bid increment or more, Qtego will notify you so you can place another bid if you choose. Your maximum bid is kept confidential.
Q - HOW DO I SET UP A MAXIMUM BID (AUTOMATED BIDDING)?
A – Qtego’s Max Bid system will automatically bid for you until you win or your max is met!
  • Using the QSite, SELECT the item, ENTER your max bid in the MAX BID box and click SUBMIT MAX BID.
  • If texting, ENTER the item number, your maximum bid amount, AND the letter M to indicate the maximum you are willing to bid.
Example: To enter a maximum bid of $500 for item number 123, you would reply to any Qtego text with the following: 123 500M ​​
Q - HOW DO I CHANGE THE CREDIT CARD ​I HAVE ON FILE?
  • A – If you would like to change the credit card that you used when you registered you simply need to Register Again using the SAME mobile phone number and your NEW credit card information.
Q - DO I HAVE TO REGISTER TO VIEW THE LIVESTREAM EVENT?
  • Guests must register with a credit card to view and bid and donate through Qtego.
  • Credit Cards will NOT be charged for viewing. Cards will only be charged if Guest Wins an Auction Item or makes a Donation.
  • Guests viewing only on YouTube do not have to register. Registration is required for bidding and donations on Qtego.
Q - HOW DO I MAKE A DONATION?
A – Donate through the QSite. Note: Guests register to Donate by Credit Card.
  • Either select the amount you wish to donate 
  • Or enter a different amount in whole dollars and
  • Press ‘Submit Donation’.
  • If texting, reply to any Qtego text with the word GIVE, followed by the Amount.   Example: GIVE 500
Q - WILL I BE ABLE TO DONATE WITHOUT A SMART PHONE, MOBILE PHONE OR TABLET?
A – Yes! 
Donations can be made at any time by: 
  • Reply to ANY Qtego Text with the word GIVE and the Amount you wish to donate. Example: GIVE 100.
  • Visit the Museum's Website -- www.pearlmfa.org
  • Call the Pearl at 281.376.6322. Our staff will be happy to assist you in making your donation or visit us in person at the museum.
Thank You for Your Generous Support! 
Q - HOW WILL I KNOW IF I WON?
A – You will be alerted via text message if you have won an item. ​
Q - HOW DO I CHECK OUT?
 A – Virtual Auction 2021 BIDDING CLOSES at 6 pm on Sunday, April 11th.
Once the auction is closed, item winners will be notified via text message by Qtego regarding any items that you have won and your credit card on file will be charged at that time.
Q - When AND WHERE WILL I PICK UP MY ITEMS?
Pearls of Art Gala 2021 auction items may be picked up at: 
     Pearl Fincher Museum of Fine Arts
     6815 Cypresswood DR. 
     Spring, TX 77379 
  • Items will be available for pick-up beginning Monday, April 12th at 12 NOON
  • Items may be picked up between the hours of 10 AM and 5 PM, Tuesday through Saturday. 
  • Please pick up items or make arrangements by calling the museum by April 17th.
  • Please contact the museum at development@ pearlmfa.org or by calling 281.376.6322 to arrange for curbside pick-up.
HAVE MORE QUESTIONS ON HOW TO BID? ​
  • Text the word HELP to 79230. 
  • You will receive two replies. 
  • The first is a confirmation that your question has been submitted. 
  • The second will be a response from a customer representative. 
  • ​We are happy to assist! ​​